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SESSION:
Creating Customer Experiences That Drive Lifetime Value
Payal Pande is currently VP, Global Loyalty and Benefit Partnerships, at American Express, where she oversees the partnerships strategy, leads new partner development and manages a portfolio of partners to drive deep loyalty with customers. Throughout her career, Payal has worked extensively with Fortune 500 companies to negotiate, structure and launch transformational new partnerships and products across the travel, retail and online commerce industries.